ION Ambulance Care has launched a new benefits platform for its more than 180 employees across its five sites as part of its aim to enhance employee engagement and retention.
Through a partnership with employee reward and recognition, benefits delivery and wellbeing solutions provider Boostworks, staff can access a range of features, including discounts, wellbeing provision, a GP 24/7 helpline, healthcare resources and exercise videos, all via a mobile app.
The employer’s goal was to implement a comprehensive benefits platform tailored to the unique needs of its frontline workforce, that also contributes to its future success.
As 85% of its employees are on the road, working shifts and attending to various daily patient needs, ION wanted to ensure that they can benefit from wellbeing support anytime, anywhere. It recognises that the roles demand not only physical endurance, but also emotional resilience, and wanted to support its employees’ wellbeing both emotionally and physically, while also enhancing their overall quality of life and work satisfaction.
Dr Johan Duplessis, chief executive officer at ION Ambulance, said: “Employee engagement and retention are critical to our operations, especially for our frontline workers who are constantly on the move. It’s challenging to keep morale high, but with Boostworks’ platform, our employees now have access to a variety of benefits that cater to their diverse interests and needs. This not only makes them feel valued but also supports their health and wellbeing in a comprehensive manner.
“We’ve started rolling out the platform and initial feedback has been hugely positive. We look forward to seeing the positive impact of this comprehensive benefits package on our employee engagement and retention, reinforcing our commitment to the wellbeing of our frontline heroes.”
