All Benefits technology articles
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AnalysisHow can AI shape a benefits strategy?
Artificial intelligence is revolutionising employee benefits delivery, offering data-driven insights and personalised experiences while automating administrative tasks.
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Case StudiesSalesforce uses AI tools to enhance employee benefits proposition
Customer relationship management technology provider Salesforce has deployed an AI agent to help its employees navigate benefits options.
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OpinionConfessions of a benefits manager: Candid questions the logic of a pay analysis platform
Candid questions the validity of a new data analysis platform’s approach to pay equity reporting, highlighting fundamental flaws in its statistical methodology and budgeting calculations that fail to reflect actual pay practices.
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Case StudiesPodcast: Swim England creates inclusive benefits package to suit workforce needs
Tracy Lowe Sheppard, head of people at Swim England, explains how employers can develop benefits packages that cater to diverse workforce needs, with particular focus on menopause support and flexible provision to attract and retain talent.
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ArticleEncirc introduces new flexible benefits platform
Container glass manufacturing, filling and logistics firm Encirc has introduced a new flexible benefits platform.
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Article58% of employers use insights from AI to personalise benefits recommendations
Three-fifths (58%) of employers are currently using insights from AI to personalise benefits recommendations, according to research by Mercer Marsh Benefits.
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Article50% of UK employers use online benefits platforms
Half (50%) of UK employers already use an online benefits platform, according to research by consultancy Aon.
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AnalysisThe role of pension modelling tools in a pensions strategy
Pension modelling tools help employees to make better decisions about retirement saving.
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Case StudiesEland Cables uses pension modelling tools to increase awareness among staff
Pension modelling tools help staff at the electrical cable firm to manage their money, investments and future plans.
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AnalysisHow benefits technology can be used to engage staff with benefits
Effective benefits technology can drive take-up and engage employees.
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Case StudiesBenefits technology flexibility proves valuable for the London Borough of Barnet
Flexibility of technology was an important factor in the organisation’s benefits tender and procurement process.
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ArticleCentral Co-op and Charles Tyrwhitt Shirts shortlisted for Best use of benefits technology
Retailer Central Co-op and clothing brand Charles Tyrwhitt Shirts have been shortlisted for Best use of benefits technology at the Employee Benefits Awards 2025.
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ArticleEpassi Group acquires Zest
Employee benefits technology provider Epassi Group has acquired employee benefits platform Zest.
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Article46% of organisations are prioritising technology to support benefits management
Almost half (46%) of multinational organisations said they are prioritising the use of employee-facing technology to support benefits management, according to new research by Towers Watson.
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AnalysisUsing technology to create a personalised benefits proposition
Employees today expect benefits tailored to their unique needs and lifestyles, with technologies such as AI increasingly making this a reality.
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Case StudiesUKWritings improves staff enagement with customisable benefits packages
Feedback from employees highlighted the need for customisable benefits options at UKWritings.
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AnalysisIan McKenna: How are organisations using AI in benefits?
AI looks certain to transform every knowledge-based employment role. HR and employee benefits staff will certainly not be an exception to this.
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AnalysisToni Smith: How are organisations using AI in benefits?
Toni Smith looks at how AI can help to streamline benefits administration, personalise offerings, and improving communication.
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OpinionConfessions of a benefits manager: Candid dabbles with AI
Candid tries out her employer’s bespoke company artificial intelligence interface called Alan or Al for short.
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Case StudiesPodcast: McBride ensures staff have a comprehensive benefits package to support all life stages
In this episode of the Employee Benefits podcast, Rob Mottram, head of reward and HCM systems, discusses the reward strategy at McBride.


