Wilson James introduces staff wellbeing platform

Services provider Wilson James has brought in a new health and wellbeing platform for its more than 5,000 employees after seeing “dramatic” operational changes during the pandemic.

The Essex-headquartered business, which offers a range of security, construction logistics and aviation services, introduced the platform in collaboration with benefits provider Vivup after senior leaders recognised the need for an inclusive employee wellbeing programme that supported every level of the workforce.

Wilson James said the move was prompted by changes to working practices since the outbreak of Covid-19 (Coronavirus) and reflects the organisation’s ongoing commitment to invest in wellbeing resources.

Employees can now access an employee assistance programme with confidential counselling services and online support, which is overseen by an NHS-standard clinical governance framework. The platform also offers guidance on an array of health-affecting topics, including mental fitness, stress and dependent-family support, with no limit on the help people can receive.

In addition, the platform provides financial wellbeing benefits, such as a range of lifestyle savings from retailers such as supermarkets, utilities, and travel, hospitality and consumer goods providers.

Jo Fenton, HR director at Wilson James, said that the business is proud of its track record for delivering programmes to support the physical and mental health of its employees.

She explained that even a robust approach can be improved, as the last two years have demonstrated that the needs of individual families and households are complex and unique, and solutions that do not recognise this are of limited value.

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“We are pleased that this new partnership with Vivup will allow our colleagues to customise their wellbeing and savings benefits to their needs, rather than having a blanket model imposed on them that may not even meet their needs,” she said.

“We are also involving our colleagues in future development opportunities for the platform to ensure our package of benefits stays relevant to the needs of our workforce.”