Why embracing technology will put the “human” into HR

By Robert Hicks, Group HR Director at Reward Gateway

 In 1989 when I started my career in McDonald’s, I was told by my then-manager that soon machines would take over most of the cooking. Since then, I have gotten used to hearing that technology would do the tasks which humans do now.

What struck me then and now, is that rather than being threatened by that prospect, I thought it was actually a really interesting idea. The more mundane and physically-challenging tasks being done by machinery and the more interesting work being done by the people.

Fast forward to 2020, and the stories about tech taking over are still here, and still mostly creating fear rather than excitement.

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Technology is helping us grow so that we can continue making an impact in our roles and focussing on the bigger picture for our people.

Click here to learn about four things to keep in mind when it comes to how HR should be viewing technology.