Newly launched specialist lender Afin Bank has appointed Nicola Tunney as its chief people and operating officer.
Tunney will oversee the creation of the bank’s customer service and operations, as well as build its people function. She will also oversee people and culture, aiming to create an inclusive environment for everyone involved with the bank.
Her career has included various senior strategic and operational roles with major high street banks and lenders, such as TSB, Lloyds Banking Group and Cheltenham and Gloucester. She was previously chief operating officer of digital bank Nomo, and head of operations at Allica Bank during its start-up phase.
Tunney said: “It’s a great opportunity to use my knowledge and experience to build something new and do it right. Afin Bank is a digital bank, but at the heart of what we do is helping people and we want those customer interactions to work really well.”
Jason Oakley, chief executive officer of Afin Bank, added: “Not only does Nicola bring a huge wealth of experience to this role, she also represents the kind of supportive culture we are building at Afin Bank for both our customers and staff. I’m pleased to welcome her onboard and look forward to working with her as we build our products, services and operations ahead of Afin Bank’s full launch in 2025.”
