Employees expect a certain level of design and functionality in their interactions with technology and it’s very clear – and disengaging – when these standards are not met.

Unfortunately few employers recognise the need for big improvements here. There is a large disconnect between the benefits experience employers think they are providing and the experience employees actually get. This is partly due to a disjointed tech landscape, and poor use of data and analytics to effect change.

In Darwin’s short video, you’ll learn how centralising HR ops not only helps you deliver a consistent consumer-grade benefits experience for all but gives you more reliable and meaningful data to ensure you are delivering real value to your people.