EXCLUSIVE: 43% of UK managers do not have the tools to effectively recognise staff


EXCLUSIVE: More than two-fifths (43%) of UK managers stated that their organisation has not provided them with the tools and understanding to recognise staff effectively, according to research by Reward Gateway.

Its survey of 500 UK employees also found that 68% of UK managers agreed that their bosses could do more to regularly recognise them.

Similarly, seven in 10 (70%) UK-based employees noted that their managers could do more to praise and thank them in a timely and specific way, while 76% said that motivation and morale at their organisation would improve if more managers noticed and acknowledged when employees do good work.

Just over half (52%) of respondents reported that their manager unfairly rewards some staff over others; an additional 42% agreed that they have received a reward that did not reflect the work they performed.

Almost a fifth (18%) of employees in the UK reported that they appreciate getting praise at a single event or function.

Doug Butler (pictured), chief executive officer at Reward Gateway, said: “[Organisations] need to be investing in the right kind of recognition and reward programmes that fit both the employees’ and [organisation’s] goals. We’re focused on helping our clients to deliver recognition programmes that create an environment where their people can be motivated and engaged.”