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According to research published by ACAS in 2021, workplace conflict costs UK businesses £28.5 billion annually, working out at around £1000 per employee. Using survey data provided by CIPD, the report found that almost 10 million people suffered conflict in the workplace. In some instances, the conflict proved detrimental to the employee’s mental wellbeing.

Thursday 20th October is National Conflict Resolution Day, so there’s no better time to review your organisation’s culture and take steps to alleviate conflict in the workplace.

In this blog, we take a look at: Defining workplace conflict, the consequences of workplace conflict, what can you do to reduce conflict in the workplace, and the importance of an inclusive reward and recognition strategy.