5 HR Trends for 2024

It’s no secret that HR professionals play a vital role in shaping the future of work. You must adapt to changes in real time to ensure that turnover goes down and employee satisfaction remains high.

From leveraging analytics for better decision-making to embracing inclusive policies that foster a diverse workplace, the role of HR is evolving. In this article, Mo’s employee experience experts break down the most talked about trends to help you decide which innovations to incorporate into your people strategy – and which ideas are nothing but hot air.

1. Managing VS Coaching

In a recent article, Gallup identified a transformative solution for improving management practices. Their new research advocates for a coaching-oriented model, emphasising regular coaching sessions over traditional micromanagement tactics.

According to Gallup, their extensive analysis reveals that the most effective managers are essentially coaches rather than mere directors or administrators. This insight is crucial. 70% of the differences in employee engagement levels can be traced back to managerial influence, highlighting a significant opportunity for improvement.

The traditional management model, focused on supervision and control, is evolving into a coaching-centered approach. While managers assign tasks and monitor performance, coaches work to unlock the potential in each team member.

Evidence shows that organisations that adopt coaching over managing report not only higher employee satisfaction but also a significant increase in productivity, as workers feel more supported and valued. We’re excited to see how this trend develops across different sectors, especially in an era of hybrid and remote work.

Verdict: Great idea

2. Generative AI Tools

Generative AI tools promise efficiency in tasks like recruitment, onboarding, and employee management. But is there a catch? These tools can generate job descriptions, screen resumes, and even draft emails, saving hours of manual work.

For instance, companies using AI for initial job screenings have cut the average hiring cycle by 30%, allowing HR professionals to focus on strategic roles and personal interaction. As artificial intelligence advances, its integration within HR practices is expected to deepen, making processes faster and more data-driven. That said, there is a glut of new AI softwares on the market. Many have been rushed to market and don’t live up to their ambitious promises. We will probably see many of these products fail before the real Ai winners emerge.

Verdict: Keep investigating

3. Four-Day Workweek

The four-day workweek is gaining traction in many industries, with progressive companies testing its impact on productivity and work-life balance. Trials have shown promising results: Microsoft Japan reported a productivity boost of 40% during its four-day workweek pilot. This model not only enhances employee satisfaction but also reduces operational costs. And with hybrid work, this model has become easier to implement.

Businesses find that a condensed workweek leads to more focused and energised employees, potentially revolutionising what we expect from work and pushing industries towards more flexible scheduling norms. This has huge benefits for carers.

Verdict: Great idea

4. Employee Engagement Surveys

Employee engagement surveys are critical in measuring the health of an organisation’s culture and engagement levels. Through these surveys, you can gather actionable insights into employee satisfaction, commitment, and areas needing improvement. Statistics show that companies conducting regular engagement surveys achieve 25% higher productivity compared to those that don’t. These tools are invaluable for HR leaders aiming to align workplace strategies with employee expectations, thereby fostering a more engaged and productive workforce.

But what these statistics don’t reveal is the action it takes to turn low scores into genuine improvements. Surveys are useless without a strategy to improve your employee experience. Leveraging recognition, for example, can unlock engagement when implemented correctly.

Verdict: Great – if you take action

5. Skills Over Degrees

The trend of prioritising skills over degrees in recruitment is accelerating. Supported by thought leaders like Scott Galloway, businesses are looking for candidates with practical abilities that align closely with job requirements.

As university degrees become more expensive, this shift is driven by the rapid pace of industry change. Google and Apple, among other tech giants, have removed the college degree requirement for many positions, focusing instead on relevant skills and experiences. This approach not only widens the talent pool but also emphasises continuous learning and professional development, crucial in today’s tight labour market.

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Verdict: Great idea

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