For over 20 years I’ve had the pleasure and difficulty of selecting benefit technology partners when working as a rewards leader at numerous global companies. Pleasure, for when I’ve gotten it right, it has truly helped me, my company, and my people. The difficulty, for when I’ve gotten it wrong, it’s something I’ve had to pick up the pieces from as it’s caused embarrassment, confusion, and a whole array of other emotions and problems.
Luckily, because of those peaks and troughs, I’ve learned a lot of lessons over the years in what it takes to choose the right employee benefits technology partner, whether you’re just starting out or you’re looking to replace your current provider and want to see how the competition stacks up.
Once you’ve determined the ‘why’ behind the need for a benefits provider, whether you’re looking to increase uptake in a particular benefit, drive better business ROI for your benefits on offer or centralise your benefits in one place, it’s time to dive into the actual selection.
To help narrow down your contenders, it’s important to choose the right criteria to help the process along. This helps you take the emotions and gut reactions out of choosing a partner, and allows you to look at the selection process objectively.
Click here to discover 11 different criteria to help you evaluate.