During times of crisis, whether it’s a pandemic or a traumatic internal event, leaders need to be empowered to support their employees.
Regardless of your area of work, your employees are struggling under new working and living conditions, added stress, changes in their home life, and other daily adjustments to this new way of life. Therefore, it's likely you will see an impact on employee engagement outcomes such as lower levels of productivity and motivation.
Achievers is on a mission to change the way the world works – and that includes how people work during and after a crisis. In an effort to further support your organisations during this unprecedented time, we created the COVID-19 Critical Event Response Survey and Toolkit, designed to help you look at how your employees are being affected and supported during this difficult time. Managers can use the toolkit to connect and have meaningful conversations with employees to gain a better understanding of feelings across teams in order to improve engagement and support wellbeing.
So how did we create the Critical Response Survey and Toolkit?
The Achievers Workforce Institute, the science and research arm of the company, immediately started to identify the most robust academic research and best business practices for supporting employee wellbeing during critical events. Our overall mission was to empower employers and managers to provide much needed support to employees during this challenging time. At the Achievers Workforce Institute we identified the below six key protective drivers that predict employee resilience and organisational continuity. Monitoring and proactively acting on these drivers will help ensure better outcomes in the long term as organisations work to navigate the current challenges.
The key protective drivers
- Information sharing
- Support
- Balance
- Wellbeing
- Contact with leadership
- Contact with colleagues
About the Achievers Critical Response Survey and Toolkit
If managers and leaders are measuring and acting on all of these key drivers then your organisation is likely to come through this critical event not just in tact but with a stronger and well adjusted workforce. Using these six key protective drivers as a starting point, we created an eight-question survey that will measure employee wellbeing in each of these areas. It’s recommended that you survey employees regularly during this critical period of time to track potential issues that may crop up. The critical events toolkit can then be used to empower managers to implement simple tactics to start to act on crisis hotspots and address sensitive areas before they become problems. The toolkit provides simple conversation starters to connect with employees and to delve into their specific needs.
During a critical event, how we respond will determine how successful we’ll be at navigating tough climates. Download the Achievers Critical Response Survey and Toolkit now and start your journey to measure and impact the drivers that will allow your organisation to both survive and thrive.