Oil and gas firm BP has extended the wellbeing support it offers its UK retail employees as part of its aim to further support them.
It has renewed its partnership with the charity Retail Trust, which it first started working with in 2023, in order to make the Retail Trust’s wellbeing support a core part of its retail operations. The renewal will support the next phase of its wellbeing provision, with digital support being made available to BP’s retail workers.
Employees can access a range of wellbeing resources, including counselling, financial aid and a virtual GP service. In addition, every new store manager receives training to support their teams.
Staff can also use the Retail Trust’s generative AI-powered happiness dashboard, which helps to strengthen workplace culture. The dashboard will allow the employer to track mental health across the organisation, respond to wellbeing trends and measure the effectiveness of support.
BP has also backed the charity’s Let’s Respect Retail campaign to protect staff and end abuse. Some members of staff took part in training from the Retail Trust last year to help more shop workers with the rise in threatening behaviour.
Andy Allen, UK retail operations director at BP, said: “Our employees are the heart of our retail business, particularly those working on the frontline in our stores every day. We know these roles can be demanding, and it is important that people feel supported, listened to and valued, not just when things are going well, but when they are under pressure too.
“Our partnership with the Retail Trust has helped us put meaningful support in place, from training for new store managers to confidential services employees can access whenever they need them. Extending this partnership allows us to build on what we have learned so far, use insight more effectively, and continue creating a positive, supportive environment where our people can thrive.”
