Wescot Credit Services is one of the leading debt recovery agencies in the UK, and employs 2,000 employees across three separate business units, most of whom work in the call centre function. They were struggling to connect and communicate with their varied and dispersed employees, so the team decided to implement a central hub with Reward Gateway to house all benefits, initiatives and company news.
The eBook tells their story. Download it, to learn:
- How Wescot personalised its platform, branding it E.R.I.C., to create an inclusive feel for all employees.
- A look back at how the organisation used strategic communications to reach employees during COVID-19.
- How the team made use of the platform analytics to to plan content campaigns around what employees were most interested in.
Discover more on Wescot’s employee engagement journey and be inspired to make changes to your own.