Research shows face to face meetings the key to HR etiquette

Despite IT advances, 90% of staff think that important decisions should be made face to face. While 60% of respondents thought text messages were unsuitable for the workplace, 1% of people in accountancy considered it appropriate to tell people they are being made redundant via text. For a copy of Bailey Teswaine's The etiquette of modern communication report telephone Claire Mantle on 0113 285 6483.