How to support employees through times of crisis

Supporting staff through traumatic events is not often the first thing employers think about when buying group risk products.
However, the extra support provided alongside many group risk policies will provide help for those that experience or witness a traumatic event and for employees who are suffering from Post-Traumatic Stress Disorder by offering fast-track access to counselling and signposting to support groups where needed. Under a group income protection policy, for example, there will also be vocational rehabilitation support through an experienced case manager which gives an extra layer of help.
It’s often the case that all employees can benefit from the professional support services that are attached to group risk products, even if the financial benefits of the policy are limited to smaller numbers of staff. Any employer who has a group risk policy should check the extra services that come along with the policy as they might be surprised to find that they can better support their staff without requiring any additional resources. The next step is to communicate those benefits to staff on a regular basis, as we only tend to hear what we want to hear or what is relevant to us at any particular time.