EXCLUSIVE: Two in five respondents (41%) outsource some aspect of their benefits package, while three in five (59%) do not, according to research by Employee Benefits.
The Benefits research 2019, which surveyed 290 HR decision-makers and was published in May 2019, also found that while the proportion of organisations outsourcing elements of their benefits package is very similar to last year, considerable shifts have occurred when considering the methods being used by those employers that do outsource services.
Benefits administration (69%) and technology (57%) continue to top the list, but both have approximately doubled in popularity in the past year alone. A similar pattern can be seen when it comes to organisations that outsource their help desk (38%), scheme implementation (29%) and scheme design (28%).
In the case of scheme design, this is approximately three times the 9% response that was received last year, while scheme implementation outsourcing has increased by a staggering 25 percentage points.
Click to download Employee Benefits' Benefits research 2019
