RoscommonCountyCouncil

Roscommon County Council has launched its internal communication application called RosComms in order to improve connection and engagement between all members of staff.

The Irish council has 481 employees working across multiple locations, with some having no regular access to emails. It worked with technology firm Thrive to create the app so it could bridge the gap between deskless and office workers, as well as enhance communication and promote employee engagement and wellbeing.

According to the council, it introduced the app primarily to improve staff communications so that all staff would receive information at the same time, in turn leading to increased staff morale across the organisation. Every employee will be able to access real-time information they need for their role, organisational updates across all areas of the business, and feel supported and recognised.

Eugene Cummins, chief executive from Roscommon County Council, said: “To ensure all staff are included and feel part of the organisation, Roscommon County Council is making sure all information is simultaneously shared with all staff. Our RosComms app is helping us to provide a supportive and healthy working environment which is especially important during these challenging times.

“We are empowering and enabling our employees, managers, and supervisors with the right information at the right time to carry out their duties effectively and we continue to encourage a culture of learning and development.”

Caitlín Conneely, assistant director of services from Roscommon County Council, added: “The deployment of the app brings everyone together. All employees receive regular updates including information on policies and procedures, job vacancies, wellbeing information, video updates, health, and safety information and more; this all happens in real time, with no one being the last to know. Communicating with staff has always been important to Roscommon County Council and this app ensures timely and effective communication with all.”