Mountain Warehouse 2

Mountain Warehouse

Outdoor clothing and equipment retailer Mountain Warehouse has introduced mental health and wellbeing support for its 4,500 employees globally.

Staff based in the UK, Europe, New Zealand, Australia and North America are now able to access a wide range of resources through retail industry charity The Retail Trust. These include confidential counselling for themselves and their families, manager training to enable them to support their teams and a range of rewards and discounts.

UK-based employees are also able to access a virtual GP service.

Mountain Warehouse is also able to access the Retail Trust’s happiness dashboard, a generative AI-powered platform which has been designed to track wellbeing trends, identify mental health pressures and evaluate the effectiveness of its support strategies.

Karen Bandoh, people director at the Mountain Group, said: “We’re incredibly excited to launch this new partnership and to stand alongside more than 200 of the UK’s leading retailers in a united effort to drive meaningful change. Providing better, free, and confidential support services to our colleagues around the world is a vital step in helping them grow in their careers while caring for their wellbeing and their families. After all, life’s mountains don’t end at the store door.

“This partnership also gives us a strong platform to advocate for better conditions across the sector and to make a lasting, positive impact.”