The Civil Aviation Authority Pension Scheme (CAAPS) has launched a new website for the 15,000 members of its defined benefit (DB) pension scheme.
The member-facing website, which includes details of predicted outcome, contributions, benefits, pensioner payslips and online benefit statements, can be accessed online at any time.
The project, completed with communications specialist Shilling, has integrated the Civil Aviation Authority’s pension administration system into the new website.
The content of the website can be managed by CAAPS through a content management system, allowing it to control the information made available to staff through web and email campaigns.
Alex Thurley-Ratcliff, strategic consultant at Shilling, said: “Organisations now appreciate the business advantages of having a more engaged workforce so introducing a software approach that can seamlessly integrate into an existing administration system and which allows for more thoughtful, flexible and strategic communication is a huge step forward.”
