When respondents’ organisation last undertook a pensions communication exercise.
In the last year: 58%
1-3 years: 30%
4-5 years: 3%
5 or more years: 1%
They have never conducted a pensions communication exercise: 9%
Sample: All respondents (200)
The employees with whom the pensions communication exercise was conducted
All staff: 86%
All staff in the defined contributions (DC) scheme: 6%
Staff who have opted out post auto-enrolment: 4%
All staff in the defined benefit and DC schemes: 2%
Staff approaching retirement only: 1%
Other: 4%
Sample: All respondents who have conducted a pensions communication exercise (180)
Pension communications are high on the agenda for many employers. Just over half (58%) of respondents have carried out a pensions communication exercise within the last year. However, this is a fall from the 74% of respondents that said the same in 2016.
This year, a further 30% have undertaken a pensions communication exercise in the last one to three years, and just 9% have never conducted a pensions communication exercise. This compares with 18% and 7% respectively that said the same in 2016.
Among those respondents that have engaged with pensions communication within the last five years, 86% have done so with all employees, up from 80% in 2016. A significantly smaller percentage of respondents have targeted their communication exercise to staff who opted out of the workplace pension scheme post auto-enrolment (4%), to employees who are members of their defined contribution (DC) pension scheme (6%), or to both DC scheme and defined benefit (DB) pension scheme members (2%).
