Case study: Qinetiq

When Qinetiq, the defence technology and security company, revamped its benefits package in November 2004 it added home computers, childcare vouchers and bicycles on a salary sacrifice basis.

Delivering the best possible scheme for its 9,500 UK-based employees meant looking carefully at potential suppliers. Qinetiq's group head of reward and performance, John Leighton-Jones, decided early on that a third party should handle the administration of the scheme.

"We looked at the ease of use and their project management skills. Our IT department [also] camped out with their IT [department] and pulled their systems apart to make sure they satisfied our standards of security," he explains.

Qinetiq opted for Motivano to run the overall scheme, but were able to choose its own suppliers for each of the benefits offered through it.

"We went through a very similar tender process as we did for Motivano. For bikes we chose Halfords, for home computing we chose Dell and for childcare vouchers we chose Sodexho," says Leighton-Jones.