FirstGroup streamlines travel perks

FirstGroup has relaunched travel benefits for its 38,000 staff in a bid to cut down on paperwork.

Employees can now buy tickets for travel on FirstGroup bus and train routes either online or by phone using an interactive voice response system. Tickets priced at £5 can be bought for any journey, subject to certain restrictions.

John Chilman, director, reward and pensions at FirstGroup, said: “We continue to improve our travel perks. We do not want to be doing a lot of administration and we thought this would be a way of cutting down on that.”

FirstGroup has also revamped its benefits portal, ‘First my rewards’, to give staff a greater overview of their perks.

“We wanted a ‘holistic’ approach to reward,” said Chilman.

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