M&S gives staff thermal underwear to combat the cold

Marks & SpencerSomething for the weekend…

Employees at Marks and Spencer (M&S) were given complimentary thermal underwear after the heating failed at one of its stores in Oswestry, Shropshire.

The M&S Simply Food store was also issued with temporary heaters after it was without heating for several days.

An anonymous customer reported ‘fridge-like’ conditions inside the store when he visited and subsequently contacted the M&S customer feedback team to register a complaint about the temperatures its staff were working in.

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A spokesperson from M&S said: “The comfort of our customers and employees is extremely important to us and we’ve done all we can to ensure there’s a comfortable shopping environment, including installing temporary heaters across the store.”

At Employee Benefits we are wondering whether the thermal underwear kept M&S’ employees engaged (as well as warm) through the chilly conditions…