Case study: Tesco perks are all-inclusive

Tesco strives to offer benefits that appeal to all its 275,000 staff, many of whom are on low salaries.

All staff are entitled to the same core benefits, including a defined benefit pension plan, sharesave scheme, staff discount card, and a range of voluntary benefits. Louise Pocock, Tesco's UK benefits manager, says: "Our lifestyle benefit options can be tailored to suit each employee's circumstances. Tesco offers a defined benefit pension scheme to all staff, which provides long-term benefits to each member of staff regardless of their wages and is arranged to support every employee once they have stopped work." The retailer uses a wide range of communication methods to ensure all parts of the business receive information on perks. For example, in November it issued staff with an annual benefits report to highlight their individual benefits and pension contributions.

To reach staff who do not have computer access at work, Tesco issues printed leaflets, and key information is sent to home addresses.