Health Shield set to launch GP helpline as part of product development drive

Health Shield is planning to introduce a GP helpline this month as part of an extensive product development drive.

The 24/7 helpline will be available across its voluntary and company-sponsored Corporate, Tailored and Flexible Benefits cash-plan schemes.

The company is also introducing a paperless system. From January, members can opt to receive information and scheme updates via email.

Health Shield already operates a Direct Credit system, which enables the organisation to pay claims directly into members’ chosen bank accounts. It also offers Direct Credit notification via email.

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The streamlined process is designed to further improve customer-service levels at Health Shield. According to recent customer-care surveys, 99 per cent of members rated their overall experience as ‘good’.

Alternatively for more information about our Health Cash Plans call us on 01270 588 555.