Case studies – Page 77
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Case Studies
Employer profile: Citigroup
A state-of-the-art health centre is just the start of Citigroup’s care for its staff, says Jenny KeefeUp on the 36th floor, with a vista that stretches across Canary Wharf and the river Thames, Citigroup’s (otherwise known as Citi) health centre is as far removed from the average GP’s surgery as ...
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Case Studies
Case study: Coventry Building Society takes steps to limit employee stress
Coventry Building Society employs 1,300 people across the Greater Midlands region including at three head offices in Coventry. A couple of years ago it overhauled its employee benefits programme to help look after the health of its workforce.Tina Jones, HR project manager at Coventry Building Society, says: “Stress is a ...
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Case Studies
Case study: Lloyds TSB makes use of shared services model
Lloyds TSB, which employs 63,000 staff across its three main business divisions: UK retail banking, wholesale banking and the branch network, has made use of a shared services model to varying degrees around its benefits provision for more than five years.The high street bank currently uses this approach for services ...
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Case Studies
Case study: Kellogg's offers support to staff in times of crisis
With its roots in improving health through diet, it is perhaps not surprising that Kellogg’s is committed to supporting its employees as much as possible in times of crisis.Jacqueline Grainger, UK HR director, says: “We believe it is important to create an environment where work and life commitments can be ...
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Case Studies
Case study: Tullett Prebon
Wholesale financial markets intermediary Tullett Prebon has re-broked its income protection scheme annually since 2004. It began using Jelf Group for the exercise last year.Debbie Lamb, benefits consultant, says: "Income protection is a developing market and I am always looking to see if there is a better deal available. If ...
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Case Studies
Case study: Eurotunnel
Case study: EurotunnelEurotunnel established a governance committee for the defined contribution (DC) scheme it opened in October 2006 which replaced its final salary scheme. Its terms of reference include responsibility for monitoring the pension provider and the range of funds, identifying member risks, reviewing member communications and death-in-service nominations, and ...
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Case Studies
Case study: The Wellcome Trust Sanger Institute
Case study: The Wellcome Trust Sanger InstituteGenetic research centre the Wellcome Trust Sanger Institute uses canny communication to help employees crack the pensions code.The institute lets staff know how its defined benefit (DB) fund is performing in an annual newsletter, as well as through regular one-to-one pensions surgeries for the ...
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Case Studies
Employer profile: Novartis
Healthcare issues, drug trials and medication never seem too far from the news headlines, so the success of a pharmaceutical firm depends not just on how well its products can prevent and cure illness, but on the company’s integrity and ethical stance. Maintaining a positive public image can be a ...
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Case Studies
Case Study: Wellcome trust Sanger Institute
Genetic research centre the Wellcome Trust Sanger Institute uses canny communication to help employees crack the pensions code. The institute lets staff know how its defined benefit (DB) fund is performing in an annual newsletter, as well as through regular one-to-one pensions surgeries for the scheme's 800 members.Kathryn Fenn, head ...
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Case Studies
Case study: Humberside police build relationship with union
Humberside Police tries hard to build a solid relationship with Unison, the trade union that represents the majority of police staff within the UK.Instead of approaching Unison with a them-and-us attitude, Humberside Police makes managers available for Unison representatives to discuss issues around levels of pay or pension benefits, and ...
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Case Studies
Employer Profile: Penguin Books
Penguin Books mixes benefits provided by parent company Pearson with locally-negotiated perks to cater to workforce needs, says David WoodsA comforting way of spending a cold rainy night is to curl up on the sofa with a good book. However, the idea of turning the pages of a paperback may ...
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Case Studies
Case study: Flight Centre's engagement plan climbs high
Case study: Flight Centre's engagement plan climbs highFlight Centre promotes engagement using team activities and recognition.Fleur Stafford, employee engagement and development manager, explains: "It's important to us that our employees are engaged, that they think Flight Centre is a great place to work, will recommend us to their friends [as ...
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Case Studies
Case study: Camelot aligns reward with company values
Case study: Camelot aligns reward with company valuesCamelot aligns its reward package with company values to boost engagement levels.Steve Thompson, HR director, says: "From day one, it is critical that employees are engaged with our vision [of] serving the nation's dream, and understand they're part of our overall purpose, which ...
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Case Studies
Case study: QVC channels survey data
Case study: QVC channels survey dataHome shopping broadcaster, QVC, began measuring the engagement levels of its 2,300 UK employees last year when it ran a survey to identify the impact of employee engagement on its business performance.Frank Robinson, HR director, explains: "Providing an environment where people want to give their ...
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Case Studies
Case study: Network Rail staff signal change
Case study: Network Rail staff signal changeNetwork Rail, which manages the UK's rail infrastructure, has measured engagement since it took over Railtrack five years ago.Bob Hughes, talent and employee engagement manager, says: "We [effectively] needed to build a new company and change the culture so that we created a safe, ...
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Case Studies
Case study: Mace builds perks despite slowing markets
Case study: Mace builds perks despite slowing marketsConstruction consultancy Mace is continuing to bolster the benefits that it offers for staff, despite the tightening economic conditions.So far this year, it has already increased its employer pension contributions by one percentage point, introduced a cycle-to-work scheme and added one extra day ...
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Case Studies
Case study: FirstGroup drives in-house savings plan for staff
Case study: FirstGroup drives in-house savings plan for staffBus and rail operator FirstGroup hopes its financial education scheme will help employees ride out the credit crunch.The firm encourages its workers to save and borrow through company-sponsored credit unions, which are currently used by a third of its workforce. It also ...
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Case Studies
Case study: Hertfordshire Council cuts unique supplier deals
Hertfordshire Council cuts unique supplier dealsHertfordshire County Council negotiates its voluntary benefits direct with suppliers for strategic reasons.Its voluntary benefits are integrated into its work-life balance initiative rather than standing alone and benefits are only included if they add value to the council's three work-life policy strands of care, health ...
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Case Studies
Case study: Lee Valley Regional Park Authority
Case study: Glide through changeWhen Lee Valley Regional Park Authority introduced flexible working arrangements in 2006, one of the biggest barriers to the change was its management's traditional attitudes to working hours.Claire van der Most, HR manager, explains: "Our objective was to become an employer of choice. Staff turnover was ...
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Case Studies
Expatriate assignment reward policy at Brown-Forman Europe, Beverages
Case study on Brown-Forman Europe, Beverages as presented at the CIPD Seminar on Managing International Assignments on 5 March 2008.Speaker:Kim Miller, HR director – international, Brown-Forman Europe, Beverages.Company notes:One of the 10 largest wine and spirits companies in the world4,200 staff in 55 countries2,000 staff outside the USAOperate as a ...