case studies – Page 8
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Case StudiesCenter Parcs' perks engage staff with key aims
The physical working environment has obvious attractions, but the parks offer other benefits for employees, says Margaret Mitchell, senior HR manager. “We didn’t set out to make it that way, but we know what our employees like and so, working at Center Parcs, they have access to discounted breaks and ...
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Case Studies
Mountaineering builds team spirit at UKFast
From an all-expenses paid annual festival for all staff and their families to working breaks in Verbier, Switzerland, and Necker Island in the British Virgin Islands, he spares no expense.Jones strives to generate loyalty from each employee’s first day at work. He has invested in a hotel in Snowdonia, Wales, ...
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Case StudiesGSK wants staff to plan their future
GlaxoSmithKline (GSK) UK’s headquarters in Brentford, Middlesex, provides employees with their own self-contained town. It boasts a high street with cafés, a sit-down restaurant, bike shop, flower shop, dry cleaners and a gym.Harsha Modha, director, UK benefits at GSK, says: “We encourage employees to walk along our street and have ...
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Case Studies
Asda staff wear service badges with pride
Employees receive a one-off cash payment of £15 or £20 at 15 and 20 years’ service, respectively, on which Asda pays the tax and national insurance.Alan Robertson, recognition team leader at Asda, says: “We are reviewing that because £15 and £20 payments are not particularly relevant in today’s economy. It ...
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Case Studies
Virgin Media uses social media-based recognition
The scheme started at Virgin Mobile, where it was managed by an external provider. Staff filled in a form, known as a ‘Shout’, and handed it to a colleague, who pinned it to the back of their desk.When Virgin Mobile was rebranded to Virgin Media in February 2007, the recognition ...
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Case Studies
Chemistry motivation scheme creates a buzz
Lorraine Makepeace, head of amazing at Chemistry, says: “We have always had an employee motivation budget, but last year we reviewed it as we wanted to encourage staff to really live our values of being passionate, brave and human.”The company devised a reward scheme in which employees can award a ...
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Case Studies
Sykes ensures staff connect with right incentives
The call centre services firm’s programme, SykesPride, was designed to improve recognition among its 650 Edinburgh-based staff through a range of award schemes. These include key performance indicator (KPI) awards for staff who hit their assigned KPIs, ad-hoc awards for those who go the extra mile in their role, and ...
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Case Studies
Flex focuses BNP Paribas employees' minds at Christmas
BNP Paribas uses its annual flexible benefits enrolment window in early December to keep employees engaged over the Christmas period, rather than creating a specific incentives package.Sarah Oxford, head of compensation, benefits and international mobility at the French-headquartered bank, says taking a more general approach to the festive season and ...
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Case Studies
Case study: Volunteering is a revelation for Cancer Research staff
Cancer Research UK avoids traditional team-building days, instead encouraging all of its 3,500 employees to take part in volunteering days away from the office.These include working in Cancer Research shops during the busy Christmas period. Jane Vivier, the charity’s reward and recognition manager, says: “We offer opportunities which benefit individuals, ...
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Case Studies
Case study: Awaydays drive engagement at Enterprise Rent-A-Car
Car hire company, Enterprise Rent-A-Car, which employs 3,000 staff in the UK, runs various awaydays throughout the year.These include monthly Elite Club events, a sales incentive in which the top 10 performers from each region are treated to a day out or a weekend away as a reward for sales ...
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Case Studies
Case study: Argos staff plan a robbery
Milton Keynes-based retail giant Argos runs ad-hoc awaydays for employees, often incorporating team-building activities with the aim of promoting closer working between teams and departments.At an awayday in December, organised in conjunction with events company Spy Games, a 35-strong team took part in an activity called Diamond Heist. Staff were ...
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Case Studies
Source takes employees sailing and skiing
Media recruitment firm Source boosts employee engagement with quarterly nights out for the whole company, plus weekend trips away twice a year.These events are kept separate from work-related activities, and range from dinner and drinks to go-karting, bowling, medieval banquet nights, wine tasting and a karaoke party on a private ...
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Case Studies
Case study: Law firm D Young maintains work-life balance
D Young recognises the importance of work-life balance. For this reason, it does not provide workplace sleeping pods for staff. Jennifer Mead, HR manager at the law firm, says: "Even though we are a law firm, we would not encourage people to sleep at work. We would rather they go ...
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Case Studies
Case study: Deloitte's onsite perks add up
Deloitte’s London campus has a variety of onsite facilities for staff, including a gym, a health suite with doctors and dentists, a beauty therapist, a masseuse, a physiotherapist and a variety of restaurants and coffee bars.Stevan Rolls, UK head of HR at Deloitte, says: “That package is the kind of ...
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Case Studies
Case study: Snowboarding spurs extra effort at IntaPeople
Recruitment firm IntaPeople decided to retain the annual team reward for its sales force to get them to go the extra mile in challenging times for the recruitment industry.By closely aligning the reward - a sales conference and snowboarding holiday in France - with the strength of performance shown by ...
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Case Studies
Case study: Asda staff check out regular rewards
Asda ensures long-service awards are well celebrated. As well as celebrating one year’s service, the supermarket rewards staff at five year intervals.After completing one to 10 years’ service, employees receive a certificate and a pin badge recognising their loyalty. After 15 and 20 years’ service, they are given a monetary ...
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Case Studies
Case study: Gentoo builds engagement through social media
In November 2011, property developer Gentoo Group launched an internal social media platform to help boost staff engagement.Adam Brown, internal communications adviser, says: “The platform is called The Hub, and is a bit like a combination of Facebook and YouTube. “We plan to post pictures and updates on employee benefits, ...
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Case Studies
Case study: Student Loans Company staff cash in on reward cards
The Student Loans Company, which administers government-funded loans and grants to UK students, processes about 900,000 new applications a year, most of which arrive between June and October.In the run-up to last year's four-month peak, the HR department introduced a motivational programme to recognise and reward performance and inject an ...
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Case Studies
Case study: UKRD tunes staff in to core values
Ranked number one in The Sunday Times 100 Best Companies to Work For in 2011, local radio station group UKRD has used employee value propositions (EVPs) with great success.William Rogers, chief executive officer of UKRD, explains: “Clearly, salaries and financial considerations play their part, but at the heart of what ...
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Case Studies
Case study: Aviva reward policy pays out
Aviva runs a recognition and motivation scheme called Spotlight that includes senior executives alongside managers and more junior staff.Under the scheme, employees can nominate one another for recognition and reward for contributing to the success of the firm. Nominations are made through an online portal.The person making the nomination also ...