case studies
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Case StudiesEland Cables uses pension modelling tools to increase awareness among staff
Pension modelling tools help staff at the electrical cable firm to manage their money, investments and future plans.
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Case StudiesBenefits help employees integrate at Emagine
Emagine ensures there is an alignment of organisational culture factored in at an early stage following an acquisition.
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Case StudiesDHL Supply Chain evolves benefits in line with shifting employee demographics
DHL Supply Chain ensures its reward and benefits package appeals to employees of all ages.
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Case StudiesJuro uses technology to clearly communicate pension scheme
Juro communicates its pension scheme through the use of technology and clear, digestible information.
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Case StudiesTesco uses multiple methods for effective share scheme communication
Tesco communicates its share scheme to employees through a range of channels and materials to ensure the information is clear and effective.
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Case StudiesThis Is It Marketing offers a range of communication channels to engage staff with pensions
Marketing agency This Is It Marketing was founded in 2020. Headquartered in London, it has offices in Portugal and North America and employs 62 employees. The organisation offers a defined contribution pension scheme, into which employees are automatically enrolled and benefit from a 5% contribution from the ...
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Case StudiesOutdoor and Cycle Concepts keeps staff up-to-date about voluntary benefits
Outdoor and Cycle Concepts (O&CC) is the organisation behind retail stores Snow and Rock, Cotswold Outdoors and Runners Need. With about 1,400 retail staff aged between 16 and 90 spread across 79 stores and 300 head office staff, O&CC offers a range of voluntary benefits, many through ...
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Case StudiesPodcast: The Wilful Group engages employees with benefits strategy
In this episode of the Employee Benefits podcast, Rebecca Oatley, co-founder and co-CEO of The Wilful Group, talks about the importance of creating an organisational culture and benefits proposition that reflects corporate values and employees’ circumstances.
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Case StudiesNominet improves benefits communication by utilising staff feedback
After discovering that many of its around 250 employees were unaware of the full extent of the benefits available to them, or did not fully understand how to use these, technology firm Nominet decided to focus on elevating awareness and improving the communication around hidden or underused ...
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Case StudiesAster Group ensures its benefits align with employees' needs
Housing association Aster Group employs more than 1,900 people across a range of roles including development, planning, marketing, customer liaison and sales. The organisation uses focus groups, anonymous feedback and regular pulse surveys to ensure that its benefits scheme applies to everyone.Lyndsay Nickerson, transformation director, people and communications, says: “While ...
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Case StudiesRicoh readies itself for next generation of workplace AI
In June 2019, document services, consulting, software and hardware business Ricoh placed itself at the vanguard among employers, introducing financial wellbeing artificial intelligence (AI) chatbot MyEva to its approximately 2,000 UK employees.In the years since, the organisation has seen registration for the service increase from 19% to 46%, highlighting employees’ ...
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Case StudiesLogistics firm Europa relaunches organisational values to staff
Logistics organisation Europa has several organisational values that it believes are central to the way in which it treats employees, and what it expects in return. These include key principles such as driving out complexity, acting reasonably, creating a family spirit, and allowing people to ask so-called ‘dumb’ questions.The values ...
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Case StudiesCarShop reaches employees with multichannel communication approach
CarShop, the UK’s largest omnichannel retailer of used cars, employs 1,600 colleagues across 15 different store locations in England and Wales. As well as a competitive salary, it offers discounts on cars and services, discounts on high street stores, enhanced annual leave, good maternity and paternity pay, a company car ...
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Case StudiesInfographic: Benefits communication in numbers
// Benefits communication in numbersInfogram
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Case StudiesCooper Parry adapts benefits communications to reach a remote workforce
Accountancy firm Cooper Parry has around 400 employees, most of whom have worked from home for at least some of the time since the start of the pandemic. With the office now reopened, the firm has implemented a ‘work from anywhere forever’ policy, so communicating with a remote workforce will ...
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Case StudiesThe Unmistakables uses multiple lines of communication to check in with employees
Asad Dhunna is the CEO of The Unmistakables, a London-based diversity and inclusion agency that aims to help organisations become more representative from the inside out. The business was founded in 2018 and employs 12 members of staff. For Dhunna, staff welfare and supporting employees to lead balanced lives has ...
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Case StudiesMVF creates feedback-based improvement plan for internal communications
Technology organisation MVF is working on maximising employee engagement by improving internal communications across all of its 450 employees.The project, which commenced in August 2019, includes engaging key stakeholders to find out what communication challenges have been faced in the past, and consider how these might be addressed in the ...
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Case StudiesInfographic: Communication in practice
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Case StudiesRicoh uses chatbot to engage remote staff with financial wellness communications
Multinational document services, consulting, software and hardware provider Ricoh has 2,400 employees spread across the UK, including a large base in both Northampton and London.Toni Smith, reward and insights manager at Ricoh, says: "Reaching [office-based] employees with communications is quite easy. The challenge that we have with anything we roll ...
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Case StudiesYMCA Greater Charlotte uses mobile app to connect with staff in times of uncertainty
The YMCA of Greater Charlotte, North Carolina, employs approximately 5,000 people, across 19 full-sized branches and two year-round overnight camps. The majority are part-time staff running programmes, such as working with children, running sports activities or teaching swimming lessons.Previously, when changes occurred or during periods of uncertainty, the organisation relied ...