What does your organisation do to make a difference in employees’ lives?
Making a difference to employees’ lives with responsive benefits in all their guises must have, as its core model, front-line engagement with the end client: the employee. Understand what would deliver to their priorities and, of course, find a balance, because one size doesn’t fit all. ?
Manufacturing will have a completely different employee wish list from, say, a technology or professional services organisation. Talk to the target market; questionnaires and surveys work at one level, but in some cases are the antithesis of engagement. Listen to the feedback, and tailor the product to match.
Sue Grant (pictured) is former projects manager, global reward at GKN
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