The importance of recognition in times of crisis

By Kylie Terrell, Employee Engagement Consultant at Reward Gateway

The world has changed. Over the past few months, many of our offices have been stripped of those organic “wow” moments that happen when people are working face-to-face. The hallway high five, the cheers, or (my personal favourite), the sound of a bell ringing when a team hits its weekly goal.

But even though our high fives may feel a little different, there’s never been a more important time to use recognition to fuel employee connections — to one another, to the business and to your core purpose. It’s so important to keep recognising, even if you are dealing with a newly remote workforce or a split between frontline and remote workers, to ensure that that culture of appreciation doesn’t slip away.

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