By Sen Patel, Director of Client Success
Most leaders know that supporting people through change is never easy. Travelling from point A to point B is hard enough in a small group, but leading an entire organisation with several hundred or even thousand individuals — with their own competing needs and stress — is a true test in resilience.
I always find it inspiring meeting people who’ve come out the other side ready to share valuable lessons from their success. The People Team at Suncorp fall into that inspiring category; when its CEO introduced a new business model in 2016 and reframed the way the business expressed its purpose, strategic priorities and desired behaviours, change wasn’t achieved with a simple flick of a switch.
Click here to find out more about Suncorp’s change journey.