Case studies – Page 59
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Case Studies
Parental perks add up for Deloitte
Equally popular is a dedicated support network through which working parents can connect with each another across the accountancy firm, plus a parenting intranet site that carries useful information for working families. Childcare vouchers are available through provider Edenred.Following a provider switch from Bright Horizons to My Family Care last ...
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Case Studies
Meridian uses electronic communications
Sarah Iglesias, talent operations adviser for Meridian, says: “We learned a lot from AWR, listening to feedback from clients, candidates and employees, and developing a new strategy. For auto-enrolment, we decided on a similar electronic approach, integrated with our current electronic administrative systems.Legal requirements are often clouded in our sector, ...
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Case Studies
Pimlico Plumbers uses face-to-face auto-enrolment strategy
Dominic Ceraldi, head of HR, says: “The strategy was simple, but thorough and effective. I and the other three members of the HR team met regularly with the company’s pension provider to make sure we were fully aware of the details of the reform and how it will affect the ...
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Case Studies
Admiral Group uses auto-enrolment to promote pensions
Benefits administrator Lindsey Christie says: “The strategy was simple. We needed to tailor it to our young workforce, whose average age is well below 30, and we enticed them with a simple presentation that was easy for them to identify with, because pensions can be a complex topic.”The insurer ran ...
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Case Studies
Freshfields GP service reduces absence
The service, which offers two afternoon doctor clinics and two afternoon prescribing nurse clinics each week, was introduced to meet employees’ emergency/acute needs, which were not being met by their own doctors, often because of delays in getting an appointment.The law firm has seen an increasing number of international employees ...
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Case Studies
Nuance Communications' global framework supports growth
The process involved collaboration between its compensation and benefits, and merger and acquisition (M&A) teams.As well as growing organically, the company makes a number of acquisitions each year. Spencer Roach, compensation and benefits manager international at Nuance, says: “It is very acquisitive, very fast-growing. At any given time, I seem ...
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Case Studies
Morrisons helps employees to save money
The programme, ‘Save your dough’, provides the retailer’s 135,000 employees with information on saving in general and for retirement. It includes in-store champions who are armed with further information on saving, two booklets about saving money and one on retirement saving, and a website.A monthly employee survey found that 45,000 ...
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Case Studies
Benefits cap for older workers does not fit yet for Nationwide
The internal review, which was led by HR director Robert Aldrich and an external law firm, was triggered by a rise in the cost of private medical insurance (PMI) claims being paid out over the last few years by the organisation’s healthcare trust, which is managed by Cigna HealthCare.Aldrich says: ...
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Case Studies
Asda staff wear service badges with pride
Employees receive a one-off cash payment of £15 or £20 at 15 and 20 years’ service, respectively, on which Asda pays the tax and national insurance.Alan Robertson, recognition team leader at Asda, says: “We are reviewing that because £15 and £20 payments are not particularly relevant in today’s economy. It ...
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Case Studies
Daisy Group health cash plan covers PMI excesses
This means employees can use the plan to offset the cost of any excesses incurred when claiming on the employer’s PMI policy, which is provided by Bupa.Rebekah Tapping, group HR director at Daisy Group, says: “One of my frustrations with PMI plans is the hoops you have to jump through ...
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Case Studies
Virgin Media uses social media-based recognition
The scheme started at Virgin Mobile, where it was managed by an external provider. Staff filled in a form, known as a ‘Shout’, and handed it to a colleague, who pinned it to the back of their desk.When Virgin Mobile was rebranded to Virgin Media in February 2007, the recognition ...
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Case Studies
Chemistry motivation scheme creates a buzz
Lorraine Makepeace, head of amazing at Chemistry, says: “We have always had an employee motivation budget, but last year we reviewed it as we wanted to encourage staff to really live our values of being passionate, brave and human.”The company devised a reward scheme in which employees can award a ...
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Case Studies
Sykes ensures staff connect with right incentives
The call centre services firm’s programme, SykesPride, was designed to improve recognition among its 650 Edinburgh-based staff through a range of award schemes. These include key performance indicator (KPI) awards for staff who hit their assigned KPIs, ad-hoc awards for those who go the extra mile in their role, and ...
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Case StudiesSantander reshapes reward in quest to be the best
Banks have not had an easy time in recent years. Barely a week has gone by without headlines about shareholder revolts, bailouts or customer complaints. Even those that seem to be weathering the storm relatively well, as Santander UK appears to be doing, face continuing challenges because of the economic ...
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Case Studies
The Ashmore Group replaces Sipp with corporate Isa
It launched a corporate Isa in March, as part of a corporate platform, to replace the company’s self-invested personal pension (Sipp). The platform itself had a 100% take-up, because it included the company pension, which is non-contributory and entirely funded by the employer.However, 16% of staff also took up the ...
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Case Studies
Springfield Fuels listens to staff health concerns
The nuclear fuel fabrication services provider trains volunteers, including managers, union representatives and frontline workers, to become workplace listeners to whom staff suffering from stress can go for confidential advice.On-site counselling is provided if needed.Derek McMillan, site behavioural safety co-ordinator at Springfields Fuels, says: “The listeners are like a sticking ...
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Case Studies
AG Parfett and Sons embrace employee ownership
Chairman Steve Parfett says: “It became clear that it was not the right time for the next generation of the Parfett family to take on management of the business, and we had a long and comprehensive review of the various options available to us.”The Parfetts considered a management buyout, an ...
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Case Studies
Interaction between pension provider and payroll vital for ISS UK
Its staging date was 1 January 2013, but it has postponed it to March because January is its financial year-end.ISS appointed Now:Pensions to manage 25 to 30 schemes, which are active with between five and 1,000 members. It outsources its payroll functions to Ceridian.Fergus O’Connell, UK group financial controller, says: ...
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Case Studies
High Court to look at maternity leave anomaly
In September 2011, a mother who was having a child through surrogacy asked her employer for details of her leave entitlements.The employer offered 52 weeks’ unpaid leave, but said it had no legal obligation to provide paid leave or time off.The mother then contacted her MP to express her dissatisfaction ...
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Case Studies
Emergency childcare pays off with engagement for Northern Trust
About 150 employees have signed up to the service, which is provided by My Family Care and includes emergency childcare, school holiday cover, and elder and adult care.Childcare support is in the form of childminders, nannies and nursery places. The company funds six sessions of care for each employee annually.Cara ...