case studies – Page 9
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Case Studies
Case study: Timothy James shuts up shop for Christmas
Timothy James Consulting is one of the few employers in the recruitment industry to shut up shop over Christmas as a special thank-you to its staff.Managing director Christopher O’Connell says: “Shutting the office over Christmas is virtually unheard of in recruitment, so it gives us a strong unique selling point ...
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Case Studies
Case study: John Lewis targets young tastes
The John Lewis Partnership ensures its reward package is up to date by including fun benefits, such as giving access to a box at the O2 arena in London, while communicating perks using the latest advances in technology.In May, it rolled out total reward statements for the 75,000 staff in ...
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Case Studies
Case study: Marks and Spencer sells flexible approach
At Marks and Spencer, a workforce with a broad age demographic means ensuring the benefits that it offers are relevant to all generations.The retail firm has operated without a default retirement age since 2001.In 2006, it introduced flexible retirement, offering staff the opportunity to retire and take their pension while ...
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Case Studies
Case study: B&Q fits in older workers
DIY retailer B&Q sees that an age-diverse workforce brings a wealth of skills and experience. It has operated without a default retirement age for over 15 years, and aims to provide ageneutral benefits for its 32,000 employees.This means ensuring the perks for staff across its 300 UK branches, such as ...
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Case Studies
Case study: Symantec spreads the good news on reward
Security software provider Symantec has expanded rapidly through acquisition, growing its workforce from 6,500 to 14,000 in July 2005, and reaching 18,500 today. The firm operates in more than 50 countries.Jennifer Reimert, senior director, global compensation at Symantec, says: “One of the challenges of rapid growth was a resulting ‘culture ...
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Case Studies
Case study: Freshfields is ready for emergencies
With over 2,500 lawyers in 27 cities around the world, law firm Freshfields Bruckhaus Deringer must be prepared for all eventualities.The company, which has a Tokyo office, has a clear disaster recovery plan. Kevin Hogarth, global HR director, says: "Ensuring the safety and wellbeing of our people is our primary ...
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Case Studies
Case study: Volvo staff incentives drive sales
When Volvo Car UK wanted to boost sales of its SE Lux and executive level vehicles last year, it launched a motivation programme for sales staff that had a personalised focus for individuals. This enabled managers to discuss an individual’s performance and match it with a variety of incentives.Volvo’s Hub ...
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Case Studies
Case study: Employee savings check out at Asda
Asda offers its staff a 10% discount card after three months service. The card can be used in any Asda store in the UK and in any global Walmart, Asda's parent company. Using the card, Asda's 175,000 staff save over £60 million a year.When Asda launched an online voluntary benefits ...
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Case Studies
Case study: Salary sacrifice buoys Severn Trent Water staff
Severn Trent Water introduced its SmartWater benefit in January 2010, which enables employees to pay their water bill through a salary sacrifice arrangement.The company bills about 3.5 million customers throughout the Midlands, a number of whom are its own employees. In the first year of SmartWater, 1,500 of the firm's ...
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Case Studies
Case study: Tasty bonus for McDonald’s employees
McDonald’s gives its 85,000 UK staff an employee discount card as soon as they begin work with the chain.The card offers staff five standard discounts, including a medium extra value meal for £2.99, a breakfast extra value meal for £1.99, or a toasted deli sandwich meal for £2.99. There is ...
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Case Studies
Case study: Sodexo motivates staff with thank-you points
Sodexo Remote Sites Scotland operates a points-based recognition scheme for its 1,000 UK staff. This includes longservice awards, thankyou cards, an award for great ideas, and a site of the month.Line managers and peers can send postcards thanking someone for going the extra mile. It is part of an instant ...
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Case Studies
Case study: Archant reduces emissions
One-third (30%) of media group Archant's 2,000 staff have opted for lower-carbon-emitting cars through the firm's green contract hire and leasing car scheme. CLM manages the scheme, which was introduced to reduce the fleet's carbon footprint.As well as aiming to drive current CO2 emission levels from an average of 146g/km ...
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Case Studies
Case study: Marriott staff create woodland
Marriott UK has introduced a carbon capture payroll-giving scheme through The Woodland Trust. By donating part of their salary, staff can reduce their carbon footprint by having trees planted.The benefit, which is aligned to Marriott's environmental strategy 'Spirit to Preserve', was communicated using its benefits website, payslip flyers and a ...
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Case Studies
Case study: Pepsico caters for young tastes
Pepsico UK and Ireland has ensured its benefits package is tuned into the requirements of the next generation of workers.The firm has introduced total reward statements, revamped its flexible benefits package and is now planning to introduce new perks that are relevant to millennials. For example, it is considering introducing ...
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Case Studies
Case Study: Boots
Retailer Boots raised its employee satisfaction levels after implementing a points-based recognition scheme.The scheme is centred around Boots Advantage Cards, which are offered to staff in the firm's 2,800 stores as reward vouchers in values of £5 or £20-worth of store loyalty points. Managers can also award points to be ...
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Case Studies
Case Study: Metaswitch
Communications technology firm Metaswitch rewards employees who go the extra mile with treats such as vouchers for meals for two.The company, which has 540 staff, gives newlyweds wine glasses and new parents bouquets of flowers. There are also bottles of champagne at long-service milestones. All new joiners receive a bag ...
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Case Studies
Case Study: Madgex
Recruitment software company Madgex shows its gratitude to employees with cakes and bottles of bubbly.At the firm, which has 54 staff, managers send out regular thank-you emails, copying in the whole company, so people can see who has worked particularly hard on a difficult project.Hanna Smith, HR director, says: "Saying ...
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Case Studies
Case Study: Bravissimo
Lingerie retailer Bravissimo supports its staff with a host of small gifts, including shopping vouchers, cupcakes and jars of sweets.Laura Meneaud, HR director, says: “We like the little-and-often approach, rather than big, grand gestures. We feel it is important to value and appreciate our employees throughout the year. Recognition is ...
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Case Studies
Case Study: TD Waterhouse
Stockbroker TD Waterhouse International knows the importance of keeping staff in smaller offices motivated. The firm’s headquarters is based in Leeds, but it has smaller offices in Manchester, Birmingham, London and Luxembourg. Just six staff are based in its London office.Ann Broughton, senior manager HR, facilities and procurement, says keeping ...
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Case Studies
Case Study: Bupa
Bupa offers its staff a range of volunteering opportunities, including team-building challenges that highlight causes close to employees' hearts, teaching local schoolchildren about healthy eating, and an international biannual charity project.Bupa's first project in 2007 saw 60 employees travel to northern Thailand to work in an orphanage. Almost all (98%) ...