case studies – Page 6
-
Case StudiesRBS boosts employee motivation and engagement through its CSR approach
As part of its aim to become more efficient and environmentally responsible, Royal Bank of Scotland (RBS) launched a reward scheme that engages employees with its corporate and social responsibility (CSR) goals.Mike Lynch, sustainable workplace culture manager in the workplace specialist services team at RBS, says: “The bank is aiming ...
-
Case StudiesUKTV engages staff with annual business objectives to boost motivation
UK television broadcaster UKTV boosts employee motivation in January by engaging staff with the organisation’s brand identity and sharing leadership goals for the year ahead.Based in London, UKTV’s 270 employees understand how their individual roles contribute to the success of the business, with an organisation-wide cinema screening allowing staff to ...
-
Case StudiesUniversity of Reading recognises employees with gift cards and vouchers
The University of Reading awards vouchers or gift case to staff in recognition of a job well done.Its online recognition scheme, Celebrating Success, was introduced in 2012 as a means for managers to offer employees an immediate reward, as opposed to waiting for the annual pay review or payroll cycle. ...
-
Case Studies3 Monkeys Zeno uses gift vouchers to recognise staff
PR firm 3 Monkeys Zeno has been awarding gift vouchers to staff for eight years. Christine Jewell, managing director, says: “We surveyed our staff and asked what sort of reward they would value: would they like dinner for two, for instance? Vouchers were what most people said they wanted. Cash ...
-
Case StudiesGoodman Masson takes an innovative approach to employee benefits
With an employee base that consists mainly of sales-related roles, Goodman Masson recognises the importance of offering a varied benefits package in order to retain and motivate staff.The financial recruitment organisation has been placing finance professionals in all industry sectors for over 20 years and roles in its 140-strong workforce ...
-
Case StudiesFletchers Solicitors embeds core values in benefits strategy to engage staff with business goals
Over the last two years, Fletchers Solicitors has grown from 90 employees to more than 340. To support this growth and engage staff with the organisation’s values and goals, Fletchers has defined its core values and developed a reward and benefits strategy that embodies and celebrates these.The law firm has ...
-
Case StudiesExemplar Health Care offers staff Christmas reward choice
Exemplar Health Care’s pay and benefits manager, Claire Stead, was keen to offer staff an exciting Christmas gift when she took over the management of benefits in January 2015.After a reward provider market appraisal, Stead appointed CottrillsReward because of the choice of rewards it offers and because of the ability ...
-
Case StudiesTravis Perkins unifies its benefits offering
Travis Perkins, which employs approximately 30,000 people across the UK, operates according to its five core values, known as cornerstones: upholding family values, keeping people safe, working for its customers, being the best, and making decent returns. The latter does not merely refer to financial returns, but also to the ...
-
Case StudiesAlphabet sees the benefits of staff involvement in motivation strategy
Fleet vehicle business Alphabet encourages staff to help shape its social and motivation initiatives through what it calls Alphabet Proactive Experts, or APEs.Clare Witty, employee engagement manager, explains: “They are essentially volunteers from across the whole [organisation] and they’re my ears on the ground. We have a blackboard that staff ...
-
Case StudiesAsda moves to segment motivation
Retail-chain Asda currently has a one-size-fits-all motivation strategy for its 175,000 employees, but it is hoping to offer more diverse options in the future.It uses its annual employee engagement survey, Your Voice, to find out more about what its employees want and need in terms of benefits and motivation. In ...
-
Case StudiesUKTV works together to motivate employees
Television broadcaster UKTV operates according to its philosophy of working together to create a better organisation and in line with its set of values: create, learn, influence, challenge and collaborate.Keeping its 279 employees highly engaged has been vital to the organisation’s success, and its incentive and recognition schemes have helped ...
-
Case StudiesStott and May provides motivation with an engaging workplace
Recruitment business Stott and May has gone out of its way to ensure the office is not just seen as a place of work as it seeks to appeal to a modern workforce.The firm’s London office is decorated in a Charlie and the Chocolate Factory theme, while its New York ...
-
Case StudiesK&L Gates redesigns workplace to motivate staff
Before moving into its offices in London’s One New Change in 2011, legal firm K&L Gates’ 250 London employees were based in an 11-storey building on Cannon Street, with each floor housing a different department.Tony Griffiths, administrative partner at K&L Gates, explains: “The way the office was set out meant ...
-
Case Studies
Gift cards supplement: 7, Case study: SSP uses gift cards to reward staff loyalty
Key points:SSP introduced a new staff loyalty scheme in July 2015.The scheme recognises key long-service milestones and rewards staff with gift cards.The scheme complements the organisation’s wider employee benefits strategy in recognising staff performance and loyalty.The organisation employs around 750 people in office locations around the world, including the UK, ...
-
Case StudiesTop tips for creating a successful motivation strategy
Engaging and rewarding employees creates a great working environment and drives our people to deliver a higher level of customer service in our pubs.1. Implement a strategy that suits the workforceAt the core of our customer service proposition is our approach: Service Means I Look after Everyone (Smile). The concept ...
-
Case StudiesAdactus Housing Group says thank you at Christmas time
Adactus also provided all 530 staff with an afternoon Christmas party, with no obligation to stay until late in the evening. To tie in with the party, at which staff were given a three-course meal and wine, they were also given the morning off work to do as they pleased.Additionally, ...
-
Case StudiesCapital One develops proposition to become a destination employer
Its vision of ‘making lives better’ underpins everything the employer does, having gone on a journey of rebuilding trust between the business, leadership, management and its employees.Karen Bowes, vice-president of international HR and sustainability at Capital One, says: “It is hard to compete with employers with a big external brand ...
-
Case StudiesUKTV creates ideas culture to attract and retain employees
The TV broadcaster builds on this strategy to become a destination employer for top talent. It operates a strong focus on reward and recognition with three schemes to incentivise people to be creative, including a peer nomination scheme, on-the-spot thank yous from manangers and an employee awards ceremony.It also offers ...
-
Case StudiesMcDonald's Restaurants puts motivation and reward at heart of business strategy
The organisation has boosted performance and productivity by ensuring all of its reward programmes are aligned to its business strategy. The employer was recognised for its approach in 2012, when it won an Employee Benefits Award for best alignment of benefits to the business strategy, and in the years since ...
-
Case StudiesMarks and Spencer takes a mixed approach to staff motivation
With 75,000 employees across more than 800 UK stores, M&S uses traditional cost-cutting methods and technology to engage staff. For example, its internal social media network Yammer helps bring workers together, as well as congratulate them for hard work.Throughout February 2015, 15,000 M&S staff were in conversation across the Yammer ...