case studies – Page 10
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Case Studies
Case Study: Segro builds up individuals
Commercial property investment and development company Segro spontaneously hands out Red Letter Day experience vouchers worth £250 to individual employees to recognise good work and thank them for a job well done.But the incentives are not one-offs, says Mark Pearce, the company's UK HR director. "There is no limit to ...
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Case Studies
Case Study: All aboard for Swissport award
Swissport Cargo Services has seen a rise in productivity since handing out a one-off incentive to each of its 450 UK employees.After a year of pay freezes and a decline in overtime hours, staff were given £100 retail vouchers. Danica Barton, HR adviser, says: “Feedback has been positive and it ...
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Case Studies
Employer profile: Sony UK
Sony UK has invested in lifestyle facilities to keep its employees fully energised for maximum performance, says Debbie LovewellThe location of Sony UK’s head office on the site of the old Brooklands motor racing circuit is perhaps apt for an organisation that has an initiative called ‘Firing on all cylinders’ ...
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Case Studies
Case Study: B&Q updates staff recognition scheme
B&Q tools up to reward achievementIn March, DIY retailer B&Q updated its ‘thank-you’ scheme to incorporate its new corporate giftcard product. The scheme is a way for B&Q’s 34,000 staff to recognise colleagues’ achievements at work.The new scheme includes a website, which employees visit to send electronic thank-you messages. Then, ...
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Case Studies
Case Study: Liverpool Women’s NHS Trust uses vouchers to reward staff
When the Liverpool Women's NHS Financial Trust achieved a high performance rating for its services in a report published last year by the Healthcare Commission, the trust's board of directors decided to show staff their appreciation by providing them with a Christmas gift.The board recognised that the trust's outstanding performance ...
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Case Studies
Punch Taverns' thirst for immediate perks
Case study: Punch Taverns' thirst for immediate perksLast year, Punch Taverns launched an instant reward programme for both its head office and pub employees to encourage staff to demonstrate the organisation's values.Through the scheme called Proud, which is an acronym of the company's values: P - pride, R - respect, ...
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Case Studies
GNER holds an annual employee awards ceremony
GNER bats on firm wicket for peer recognitionTransport company GNER holds an annual awards ceremony to recognise and reward employees' efforts, which includes a peer-nominated category.This year, the event was extended to all employees instead of being restricted to the firm's customer service staff, as in previous years. Various prizes, ...
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Case Studies
KPMG uses two annual employee engagement surveys
Accountancy firm KPMG uses two annual internal employee surveys to assess staff engagement levels and the effect benefits have on this.One survey analyses engagement levels, while the other focuses on benefits. In the future, the firm plans to combine the two to gain a better idea of the relationship between ...
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Case Studies
Kleinwort Benson Private Bank motivates staff on an individual basis
Kleinwort Benson Private Bank tends to motivate staff on an individual basis, by assessing each new employee in order to identify what drives them at work. This insight is used to develop a clear career progression path within the firm for the bankers, which, combined with bonuses, helps keeps them ...
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Case Studies
BT believes in flexible work
Case study: BTTelecommunications firm BT is a great believer in flexible working arrangements, with around 12,000 of its staff working from home and over 10,000 dividing their time between their home and the office.Dave Wilson, head of employment policy at BT, strongly believes that employees are empowered via this flexible ...
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Case Studies
Emap takes strategic approach to seasonal celebrations
Emap delegates the organisation of seasonal benefits to individual departments. Stewart Grant, group benefits manager at the company, which publishes titles such as Heat and Zoo, says staff identify strongly with their individual brand.The company is aligned into three operating divisions: consumer media, communications, and radio, in addition to its ...
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Case Studies
Ringwood Brewery offers choice around personal development allowances
The Ringwood Brewery in Hampshire has a PDA policy that allows staff to spend their £500 yearly allowance on almost anything. However, it does impose some restrictions such as only being able to spend up to £250 on gym membership. Office manager, Lin Black, says she hasn't yet turned down ...
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Case Studies
Employer Profile: Malmaison
Article in fullHistorically, the hotel industry is not known for its leading-edge approach to reward. However, increasing competition both for staff and customers coupled with a typically high level of employee turnover and the need for organisations to grow and expand has prompted many employers in the sector to take ...
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Case Studies
Lloyds uses flex to engage staff
Lloyds TSB’s flexible benefits package, Flavours, has had a positive impact on employee engagement. Elizabeth Yates, manager of compensation and benefits, says: “I think because we offer a benefits package where people can have a say in how they are rewarded it has a positive impact on employee engagement levels.”Lloyds ...
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Case Studies
Employer Profile: Post Office
Drastic operating losses mean the Post Office must change, so a number of bonus and incentive plans are shaping its culture, says Amanda WilkinsonArticle in fullCulture change is high on the agenda at the Post Office, the retail network of the Royal Mail Group. But turning a company that has ...
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Case Studies
Snowdrop Systems measures staff satisfaction
Case Study: Snowdrop SystemsFor HR software provider Snowdrop Systems, entering the Sunday Times Best Company to Work For Awards added an extra dimension to the process of measuring staff satisfaction and also saved it money. Jenny Campbell, marketing manager at Snowdrop Systems, says: "We had done employee satisfaction surveys in ...
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Case Studies
Employer Profile: Google
Growing from three to 4,000 staff in seven years, search engine Google is using its company culture to attract new recruits, says Debbie LovewellArticle in fullI rounded off my time at Google sitting on a sunny balcony overlooking London’s West End, sipping a cold drink as our photographer snapped away. ...
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Case Studies
Employer profile: Timpson
Old-fashioned values remain popular at the national repair and dry-cleaning chain, and the firm has been independently rated as one of the UK’s top places to work. Jenny Keefe reportsArticle in fullBill Platt loves a woman in high heels. Not least, because as people person at shoe repairer Timpson, he ...
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Case Studies
National Express shares results of workforce survey with staff
Case Study: National Express groupWhen National Express Group carried out its first workforce survey in 2003, it shared all the results with staff, warts and all. And with 59% of employees disagreeing with the statement, 'I experience benefits being part of the group', the results made uneasy reading. Nicola Marsden, ...