case studies – Page 5
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Case StudiesStonewater looks to the future of engagement with HR chatbot
In 2017, housing association Stonewater started a three-year programme of digital evolution. Most recently, this saw the introduction of an HR chatbot, which was piloted from May 2019 and fully introduced in early 2020.The product, provided by HR and payroll specialists MHR, streamlines administrative processes, such as scanning receipts for ...
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Case StudiesOpen Data Institute focuses on individual engagement through regular communication
At the Open Data Institute (ODI), engagement among its 50 employees is achieved via regular, all-company communications and meet-ups, and providing a sense of purpose at work.As a small employer, the ODI uses the nature of its work, which is to advocate for the use of open data to support ...
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Case StudiesFord uses data to analyse the value of pension contributions across the globe
Image credit: r.classenInternational automotive manufacturer Ford spends approximately $1 billion (£772,195,000) per year on pensions for its employees, spanning 36 countries and more than 120 different schemes. In the UK alone, 10,000 members of staff are enrolled in either defined contribution (DC) or defined benefit (DB) arrangements.Quantifying the value of ...
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Case StudiesHays uses data to showcase return on benefits platform
Since recruitment organisation Hays updated its benefits strategy with the introduction of a flexible benefits platform in November 2018, it has used data to showcase the return on investment (ROI). Based on the needs and demands of its employees, as identified through its annual engagement survey, Hays focused on aligning ...
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Case StudiesKarma uses regular communications to align benefits strategy with employee needs
Karma is a free app that connects people to restaurants and grocery stores with surplus food for sale. The organisation operates out of London, Stockholm, and Paris, with 75 employees based across the three locations.Like many high-growth businesses, Karma’s team is integral to its development and success. Employees not only ...
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Case StudiesNorth of England P&I Association engages staff with options during pensions change
When the North of England P&I Association (Nepia) moved from one group personal pension (GPP) plan to another in 2018, following an internal restructure, employees were supported with information and education on how to transfer to the new scheme and consolidate any other pensions they might have from previous jobs.The ...
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Case StudiesMediacom uses high-profile internal champion to promote mental health
As Europe, Middle East and Africa (EMEA) chief executive officer of global media agency Mediacom, Josh Krichefski leads 4,400 employees across 37 offices, including the UK, Germany, Italy and Portugal. He is a vocal supporter of mental health in the workplace, both in his own organisation and beyond.In May 2019, ...
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Case StudiesOvo Energy targets employee financial wellbeing with benefits strategy
Utilities provider Ovo Energy has experienced a sharp growth trajectory over the 10 years it has been operating, and as such, has created a benefits strategy that can both meet the needs of a fairly young workforce, while also supporting a talent management strategy that focuses on attracting and retaining ...
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Case StudiesUniversity of Lincoln uses targeted communications to position pensions
With about 2,000 employees enrolled across six pension schemes, the University of Lincoln faces a considerable challenge when it comes to reaching its entire workforce, let alone effectively engaging staff with pensions.To position retirement savings as a key element of the employee journey and the overall reward package, the university ...
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Case StudiesRicoh uses chatbot to engage remote staff with financial wellness communications
Multinational document services, consulting, software and hardware provider Ricoh has 2,400 employees spread across the UK, including a large base in both Northampton and London.Toni Smith, reward and insights manager at Ricoh, says: "Reaching [office-based] employees with communications is quite easy. The challenge that we have with anything we roll ...
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Case StudiesJohnson Matthey uses intuitive technology to make pensions personal
Johnson Matthey is a multinational specialty chemicals and sustainable technologies business, employing 4,300 people in the UK across 14 sites. Our workforce is very diverse, ranging from production workers to scientists.Our pension scheme has a complex benefit structure, offering members different retirement savings options, encompassing career average revalued earnings, closed ...
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Case StudiesCharles Tyrwhitt refreshed benefits to embed new organisational values
Two years ago, global menswear retailer Charles Tyrwhitt began a largescale project to update its organisational values, purpose and behaviours. Alongside this, it refreshed its reward package to better reflect its new cultural approach.Sarah Mortimer, talent acquisition and employer communications manager at Charles Tyrwhitt, says: “We had a set of ...
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Case StudiesAGY47 encourages employees to switch off outside work
Over 17 years, digital marketing agency AGY47 (formerly Silverbean) has progressed dramatically, from being based out of its founder’s bedroom to employing 56 people in offices in Newcastle, Teeside, and, as of this year, Sydney.Damian Hall, chief operating officer, is keen to ensure that staff are supported as much as ...
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Case StudiesNorton Rose Fulbright reports ethnicity pay gap data to align with diversity goals
Law firm Norton Rose Fulbright, which employs 2,500 staff in the UK, voluntarily reported its ethnicity pay gap data within its mandatory gender pay gap analysis, published in April 2019. This was to align with the organisation’s overall focus on diversity and inclusion and, in particular, its aim to attract ...
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Case StudiesTGI Friday's uses layered recognition strategies to improve staff retention and wellbeing
American-themed casual dining chain TGI Friday's uses a sophisticated, multi-layered approach to recognition to bolster retention and improve the wellbeing of its 5,250 UK-based employees, who operate across 88 national restaurants as well as a main support centre.Jacqui McManus, culture and people development director at TGI Friday's, explains: “That’s really ...
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Case StudiesWomble Bond Dickinson promotes benefits year-round to engage staff
Law firm Womble Bond Dickinson recognises the the role that benefits can play in engaging and retaining employees, particularly when these are effectively aligned to the business strategy.From the outset, at job interview stage, the firm promotes its reward and benefits offering to candidates. Once staff join the organisation, it ...
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Case StudiesPageGroup uses holistic platform to engage employees with voluntary benefits
Recruitment organisation PageGroup's flexible and voluntary benefits platform, MyBenefits, went live in November 2016, and is available to all 1,400 employees across its 26 UK sites.PageGroup provides a number of core benefits to employees, such as life insurance, group income protection and pension contributions; these can then be flexed and ...
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Case StudiesCGI UK uses share purchase scheme to engage employees
Information technology organisation CGI UK uses an employee share purchase scheme to engage and motivate its 6,000 UK-based employees, creating an organisational culture of ownership and belonging.The share plan has been a facet of the global benefits package since the organisation was founded around 42 years ago, and was introduced ...
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Case StudiesCharlton Morris uses employee surveys to tailor mental health workshops
Executive search firm Charlton Morris ensures that its mental health workshops are tailored to its millennial workforce by conducting staff surveys using its internal communications platform.The organisation, which has 63 employees all under the age of 35 across Denmark, the UK and the US, launched the workshops in April 2019 ...
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Case StudiesInspired Villages develops benefits programme in line with organisational values
Inspired Villages, which develops and operates luxury retirement villages, recently launched a reward and recognition programme for its 210 employees nationwide, to boost engagement and align staff to brand new organisational values.The programme, provided by Reward Gateway, went live on 23 April 2019 and combines both top-down and peer-to-peer recognition, ...