Prudential employees want online statements

Financial services provider Prudential UK and Europe changed from paper-based total reward statements (TRS) for its 2,000 employees to an online version after feedback from its annual employee engagement survey showed that staff wanted a more visual approach to total reward information.

The organisation moved the total reward statements online in 2010 at the same time as it relaunched its online flexible benefi ts scheme.

In 2011, Prudential added a mid-year online total reward statement to give staff a real-time view of their package after the salary and bonus review process in April.

The statements are backed up by ‘Reward on the road’ roadshows where employees have access to the firm’s reward team and in-house benefits providers to obtain information on their package.

Simon Moffatt, head of reward at Prudential, says: “Our total reward statements are an integral part of how we communicate our benefits to our [employees].

“The feedback [from staff] about the online statements has been very positive.”