Listen: Facilities management firm Emcor UK recognises the important role that a strong benefits proposition plays in the attraction and retention of key talent in a competitive marketplace.
In this episode of the Employee Benefits podcast, Nicola Shephard, head of reward, benefits and people analytics, talks about the ever-changing employee benefits landscape and how Emcor UK ensures it stays on top of trends to offer its employees benefits that are valued at every stage of their lives.
Shephard explains how the organisation introduced measures to support both the mental wellbeing of staff through the Covid-19 pandemic, and is also addressing financial health support in the current cost-of-living crisis.
At a glance
Emcor UK is a facilities management firm with an average of 3,500 employees. Some of its typical job roles are cleaning operatives, security guards and engineers.
The average age of staff is 47 and the average length of service is five years.
Primary business objectives that impact on benefits for the coming year:
- To attract and retain talent, and to build a better world at work including social and environmental agendas.
Career history 
Nicola Shephard, head of reward, benefits and people analytics, joined Emcor UK in February 2015. Prior to this, she held positions including compensation and benefits manager, reward and mangement information (MI) manager, and HR performance analyst. Shephard says she is proud to be in a senior leadership position, which comes with the ability to affect change.
Emcor UK was shortlisted in the Best use of benefits technology category at the Employee Benefits Awards 2023: “Being shortlisted for an industry award [is a proud achievement] as it formally recognised all the hard work and dedication put into the role by myself and the team; I hope a prouder moment will follow with a future win for us,” she says.