Kavitha Sivasubramaniam: Improving the employee experience with technology

As our Benefits Technology Week, in association with Aon Employee Benefits, draws to a close, it is time to reflect on some of the trends and issues currently shaping this area of the benefits market.

Technology is constantly evolving, permeating all aspects of people’s lives, from their homes to their workplaces; the best employers are embracing these new developments and improving the overall employee experience. As well as helping to fulfil employee expectations, technology can help businesses tailor their offering to the needs of different segments of the workforce.

Of course, benefits platforms and apps are also a big investment, and the wisest employers will do their homework before making a financial commitment. They must recognise that simply introducing an exciting new piece of technology is not the only step; they also need to a promote these products effectively to ensure they are used by employees.

Digital healthcare in particular is having a significant impact on the benefits industry. There are now more digital healthcare tools available as employee benefits, and many employers are choosing to utilise these within their workplaces. When it comes to implementation, however, organisations must consider how these products and services complement their wider benefits strategy, as well as the best way to roll them out to employees.

Wearable technology is another focus point for organisations that recognise their value for data collection purposes to inform their healthcare and wellbeing strategies. But how far is too far with wearable tech; does it encroach on employee’s time and personal information? These technological issues, and many more, will all be explored this week.

The most savvy employers will continue to use and adapt benefits technology in order to implement effective strategies for employee engagement, recognition or reward. For all these reasons and more, making the best use of benefits technology and getting value for money is rising in importance for employers.

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Whatever your organisation’s approach, Benefits Technology Week was designed to help you take this to the next level through exclusive insights and opinions uncovering best practice in this area. These included:

Kavitha Sivasubramaniam
Editor
Tweet: @kavithasiva_EB