Homeserve runs its employee benefits via HR

Homeserve GB sticks with the tried-and-tested method of running its employee benefits through the human resources department.

The HR team at the emergency call-out and repairs company has responsibility for all perks, bar its company car fleet and gym membership, which are outsourced.

However, the department still needs to get changes signed off by senior management. Lorraine Nicholls, HR director, says: “HR is the guardian of the policy but any decisions that involve changes to our policy are managed through agreement with both the board and compliance committee. It, therefore, offers the benefits of a centrally-aligned function but engages with other areas of the business when necessary.”

The firm, which has 1,260 employees, offers all staff a defined contribution pension, holiday trading, free gym membership, and plumbing and drainage insurance. Depending on their grade, certain employees are also eligible for company cars and private medical insurance.