Severn Trent Services implements mental wellbeing support for staff

Severn Trent mental wellbeingWater and wastewater services supplier Severn Trent Services has introduced workplace mental wellbeing for its employees.

Through a partnership with Thrive Mental Wellbeing, Severn Trent Services’ employees will be able to access anonymous and confidential support services via a free confidential app, such as cognitive behavioural therapies, meditation sessions, goal-based activities and signposting links.

The app, which complies with NHS Digital Technology Assessment Criteria, prevents, manages and screens employees for mental health issues such as anxiety and depression. It enables them to receive and seek help from therapists within 10 minutes of screening before reaching crisis stage, and they can have as many therapy sessions as needed.

Severn Trent Services introduced this support following employee feedback to build on the wellbeing hub it set up during the pandemic to enable staff to reach out for support from an internal mental health first-aider. It is part of its commitment to enhance wellbeing provisions for its employees and enable them to feel confident that their information will be completely confidential and that they will have support for as long as needed.

The employer trialled the app before rolling it out and was impressed by its smart technology that uses screening to identify opportunities for support, enabling access to tools and for experts to reach out if necessary.

Laura Harmer, head of planning, CI & reporting at Severn Trent Services, said: “We’re thrilled to be introducing Thrive into our business. Thrive represents a step forward in our commitment to promoting the overall health and happiness of our employees. By providing accessible and interactive resources we are proactively addressing any challenges and pressures that our people face, whether that be that at work or in their personal lives.

“The most important thing for us is that this is an enhancement to the other tools we already offer, ensuring our people have a variety of options to support them both on a day-to-day basis, and also with their long-term wellbeing.”