Listen: The Eden Hotel Collection has adapted its benefits proposition to ensure it is doing all it can to support employees during the current cost-of-living crisis. After a financial wellbeing survey in 2022, the organisation launched a holistic wellbeing strategy focused around money, mind, body and heart. The strategy offers support in areas such as mental health, fertility treatment, and domestic violence.
In this episode of the Employee Benefits Podcast, Lisa Redding, head of HR at the Eden Hotel Collection, explains the importance of offering comprehensive support. She details how, following employee feedback, the organisation also introduced a retail and leisure discount platform, which has helped pay go a little further.
At a glance:
The Eden Hotel Collection is an independent luxury hotel group. It has 450 employees, who, aged on average between 30 and 40. The job roles are a mix of operational and head office support.
Primary business objective impacting benefits for the coming year:
- Employee retention
Career history:
Lisa Redding, head of HR, joined the Eden Hotel Collection in January 2018. The vast majority of Redding’s career has been spent within the hospitality industry in generalist HR roles, as well as specialist resourcing and talent positions.
Redding says: “Currently, I am really proud of our approach towards wellbeing and the significant inroads we’ve taken.
“I’m not sure I ever imagined a financial wellbeing survey and strategy as being part of my role, or the need to have support mechanisms in place around menopause, fertility and domestic violence, but they have become hugely prevalent, and I’m proud that we are demonstrating our commitment to them, given their importance to our teams.”