Our mission is to help everyone save enough to be comfortable in later life. We believe that the pensions industry is broken. With their outdated products and poor customer service, traditional providers have put people off saving. The world of work is rapidly changing and the pensions industry is falling further and further behind. The result is we’re living through a silent savings crisis. We started Penfold to address this crisis and get more people saving more for their future by making pension saving easy, accessible, and engaging.
“We’ve been impressed with the level of service Penfold has provided from day one. Having a dedicated account manager (and not a chatbot) to support the switch and ensure the onboarding process ran smoothly was incredibly reassuring.” – Pok Hay Ng, Senior People Business Partner at Elvie
“The best thing about Penfold for me is the responsiveness of their team to any queries or questions that come from me or our employees. We just didn’t have that with our previous provider. Handling payroll is always a stressful time of the month but with Penfold onboard, I never worry about the pension part of payroll anymore!” – Annu, People Operations at Capital on Tap
“Our employees want a pension experience that matches how they manage the rest of their finances. And Penfold is just that – there is so much to do on the app from making contributions to seeing exactly where your pension is invested!” – Alex Perkins, Senior People Operations Partner at Cuvva
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“Penfold offers great customer service to ourselves as Payroll Managers but also to our employees, who value the app experience. Implementing Penfold has led to a decrease in our negative ticket numbers and we have far less payroll corrections to facilitate.” – Michaela, Senior Payroll Expert at Deel