TLT introduces flexible working to boost engagement

Law firm TLT has implemented a flexible, progressive and inclusive work environment that aims to increase employee engagement.

The new approach was established after consultations with its 1,150 employees and 130 partners. It includes commitments to provide more choice so that staff can work at a place and time that suits them, their clients and their role; to invest in new physical and digital environments so that employees can connect, collaborate and innovate; and to support the transition by enabling a culture that is inclusive of different working styles.

According to TLT, it is implementing a multi-million pound investment programme over the next two years to support the approach so that it can deliver a digital and physical workplace to support choice, inclusion and sustainability. The programme, which will be guided by ongoing employee engagement, will involve the roll out of new telecommunication and IT tools across the business.

TLT’s managing partner John Wood explained that the firm will deliver a working environment with more choice about where, when and how staff work, with the digital tools and culture that will enable flexibility, as a one-size-fits-all approach no longer serves what employees, clients and the business need.

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“Our progressive approach makes absolute commercial sense – it will help us attract and retain the best people, including from new geographic talent pools; it will help us on our journey to net zero; and it will empower our people to be at their best, ensuring that we can continue to build on our momentum and deliver for clients,” he said.

TLT’s chief people officer Helen Hodgkinson added that the firm wants staff to have an active role in deciding what works best for them, their teams and their clients, feeling that the approach is the right one for TLT and will deliver benefits in a myriad of ways, with more choice and trust impacting positively on employee wellbeing.