Canada Life launches services to help employers tackle absence

Rising absence levels and a 22% increase in group income protection claims over the past year have prompted Canada Life Group Insurance (CLGI) to launch a range of services designed to help employers prevent workplace absence and reduce the number of staff off on long-term sick.

CLGI’s Working Well package includes EmployeeCare – an employee assistance programme (EAP) providing help and guidance on a wide range of issues, while also offering face-to-face counselling. Also on offer is a health and wellbeing portal and advisory service with access to health assessments and personal health reports.

Meanwhile BusinessCare – an online and telephone based business and legal support service that offers expert advice 24/7 365 days a year. This service also includes access to stress and occupational health information, regular news bulletins and a documentation service.

AbsenceFirst is a chargeable service offering assistance in the assessment and management of employee absence from day one. In addition a claims management service focuses on clear communication and claims resolution. This service also provides specialist support in the rehabilitation and return-to-work of incapacitated employees.

Colin Micklewright, head of group income business development, at Canada Life, said: “Our group income protection claims have increased significantly on last year which indicates that more people are currently on long term absence. Working Well offers a complete approach to helping employers manage long term absence in the workplace.

“These services aim to prevent long term absence by supporting employees with expert medical advice and counselling advice. It will also look to provide the best possible support in helping those that are on long term absence to be able to return to work where appropriate.”

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