Case study: The Scottish government

Case study: Government streamlines HR

The Scottish government uses HR software to improve efficiency and give employees more control over their long-term career development, as well to consolidate information on its human capital.

The software and self-service system, provided by Oracle, allows the government to streamline administrative processes from the point an employee is hired right up until they retire. It has also been used to obtain up-to-date information on each employee, which is held on an individual record. The new system, which was designed to reduce administration and cut costs, replaced a legacy database for government and agency staff, and other disparate in-house processes. The software has also been used to manage sickness absence and track staff training.

Melanie Lawrie, E-HR application support manager at the Scottish government, says the system has helped to create a culture that empowers employees to reach their career goals, while helping the organisation to deliver on its corporate objectives.