PQM rolls out communication guide

The Pension Quality Mark (PQM) has launched a new guide to help organisations communicate more effectively with their employees about pensions.

The free guide is the first guidance document published by PQM, which was founded by the National Association of Pension Funds in 2009, and aims to tackle the issue of poor pension scheme communication.

It features several case studies, offers employers and pension schemes guidance on the process of communicating with savers, and highlights why communication is important.

Alexandra Kitching, PQM manager (pictured), said: “Employers providing pensions to their staff must ensure that they are communicating with them effectively about their retirement plans.

“If they fail to do so, there is a risk that employees will make poor decisions that will affect their income in retirement. Employers also spend a lot of time and money on pensions, so it is important that they properly communicate this great employee benefit to their staff.

“The reality is that there is a still a lot to do when it comes to communicating pensions to staff.”