Voluntary benefits – definitions – Communication

Employers can communicate details of their voluntary benefits plan through printed materials such as brochures or through secure websites which can be linked to a company intranet and enable staff to purchase goods online.

Communication is a large hurdle for many companies to overcome, especially those with employees scattered across the country, so many are turning to on-line voluntary benefit programmes.

Having an on-line programme means that employers can email alert their staff with links to the website, allowing staff easy access and little excuse not to use the benefits.

In some organisations where some staff are not based in the office and some are, it is necessary to send both email alerts and paper-based details on the voluntary benefit scheme, in order to get the message across.

Total reward statements (TRS) are regular reports that detail which benefits staff are entitled to as an employee of the organisation, and these are often used to aid the communication of benefits such as a voluntary benefit scheme.

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