Employee Benefits Live 2018: Unilever has reimagined HR services using artificial intelligence (AI), with a chatbot to go live in 106 countries. In the closing keynote session on day one (Tuesday 2 October 2018), titled ‘Reimagining the employee experience: adventures in artificial intelligence’, Keith Williams (pictured), reimagine HR services director at Unilever, discussed the development … Continue reading EXCLUSIVE: Unilever chatbot to transform HR services in 106 countries