EXCLUSIVE: Almost nine in 10 (87%) organisations see price as the most influential factor when deciding on health benefit providers, according to research by Employee Benefits.
The Benefits research 2019 surveyed 290 HR and benefits professionals and was published in May 2019. In a new question for this year, the research uncovered that price is the top determining factor when choosing healthcare providers, cited by 87% of respondents.
There is then something of a gulf before the next most important factors, simplicity (67%) and customer service (65%), further demonstrating the importance of cost concerns.
Click to download Employee Benefits‘ Benefits research 2019